It's a relatively small symbol, but it turns out to be a powerful one. The little chocolate-covered coffee beans given out with beverages at The Human Bean give the chain a name and a hook. Now the franchise locations stretch from here to New Jersey, with more opening all the time.
We explore the human part of the operation and its growth with Dan Hawkins, the Human Bean President and CEO. He sits for a visit with Management Consultant Cynthia Scherr in the latest installment of The Ground Floor, our business and entrepreneur segment.